Microsoft DynamicsTM CRM is an affordable technology solution that helps automate and streamline your organization's CRM systems.
It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to. It provides members across your organization with access to up-to-date information and new ways to respond quickly. Whether you have a few employees or a few thousand, Microsoft Dynamics CRM can benefit your customer-driven business. Take on the critical issues facing your business with built-in solutions for sales, marketing, customer service, analytics, and workflow. With a number of edition and deployment options available, Microsoft Dynamics CRM has a solution that's tailor-made for your business.
Five integrated modules take the best of CRM and add features that work the way you do-in a familiar Microsoft environment. From easy customization to flexible reporting to fast, intuitive searches, Microsoft Dynamics CRM is a must-have for the customer-centric business.
Sales
No matter how complex your sales process, Microsoft Dynamics CRM can help you quickly qualify sales leads and opportunities, streamline your sales strategy, and help your force access critical customer information at a moment's notice to help make the sale.
Marketing
Transform customer information into action with Microsoft Dynamics CRM. You'll have clear insight into your customers' unique needs and preferences with reporting and analysis tools built on Microsoft SQL ServerTM. Use the targeted information you glean to focus your marketing efforts and execute smarter campaigns.
Customer Service
Every interaction with a customer is vital. From delivering the right answer the first time, to resolving issues appropriately to coordinating services, Microsoft Dynamics CRM can help enhance your relationships with your customers by enabling you to offer high-quality, personalized service.
Analytics
Information you can understand and put to work quickly is key in your competitive world. Microsoft Dynamics CRM uses predictive analytics to turn your data into knowledge, from prioritizing leads to recommending strategic cross- and up-sell opportunities. You can even combine data with integrated workflow to respond in real-time to your business changes.
Workflow
Collaborate at every level-and give everyone access to the business process best practices that can make them more effective and efficient. Microsoft Dynamics CRM empowers a more consistent, productive company.