Applications That Help You Run Your Business More Effectively
Posted by Ron Harris on Thu, Feb 11, 2010
I would like to introduce you to a term that is making the rounds right now. You may have heard it before. Defining it properly contributes to an understanding of what Harris Technology does for our clients. The term is xRM. For the first time, we are going to talk about the sharp end of the stick. We are going to focus on what the systems we create do and provide you with some ideas for how you might use CRM for your organization.
Think for a moment about the work your company does and consider what a CRM system should do to support that work. Read through the following list of applications and get a sense for the types of software we can create to help our clients operate their businesses more effectively. As you read the name of each management system try to imagine the type of company that could use this system and what it might do to help them.
| Reseller Management |
Compliance Managment |
Lease Management |
| Customer Management |
Event Management |
License Management |
| HR Management |
Vendor Management |
Constiutent Management |
| Supplier Management |
Student Management |
Employee Management |
| Product Management |
Defect Management |
Partner Management |
| Lead Management |
Grant Management |
Insurance Management |
| Fleet Management |
Hotel Management |
Property Management |
| Certification Management |
Asset Management |
Franchise Management |
| Legislation Management |
Patient Management |
Compliance Management |
| Training Management |
Lab Management |
Reseller Management |
| Leasing Management |
Recruit Management |
Project Management |
| Studio Management |
Donor Management |
Alumni Management |
| Contractor Management |
Team Management |
Association Management |
| Club Management |
Designer Management |
Product Management |
| Congregation Management |
Donation Management |
Rodeo Management |
| Tradeshow Management |
Opportunity Management |
Delivery Management |
| Restaurant Management |
Automobile Management |
Equipment Management |
| Campaign Management |
Route Management |
Renewal Management |
| Service Management |
Adoption Management |
Marketing Management |
Microsoft CRM is a development platform. That means that we use the tools inside of MS CRM to develop software that runs inside of Microsoft CRM. Microsoft CRM has a number of out-of-the-box capabilities such as lead management, campaign management, and opportunity management. But think about all the other management systems you might be able to use to improve the way you run your business that are specifically related to your unique business.
For example, what if your company offered sales training, would you want a training management system that enabled you to publish your training class schedule online and allow students to register and pay for their training? Would you like to be able to track which classes each student had taken? If you offered CPE credits, would it be useful to know who needed the credits and manage the process of sending out certificates? What about tracking information about the instructors and what classes they are certified to teach and when their certifications need to be renewed, would that be useful information?. What else would a training company want in their system?
We hope the examples we have provided inspire you to think about your business and how an xRM solution could extend significant operational benefits to your business. We would love to talk with you about your business and what applications could help take your business to a new level.
The video is about the limitless possibilities for management systems to help run businesses more effectively. Invest a couple minutes to watch and have some fun. Please comment and let us know what applications we didn't list. Enjoy!