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SalesLogix KnowledgeSync |
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With SalesLogix KnowledgeSync, you'll never miss out on critical
business opportunities or be unaware of urgent customer issues. You define the
key business criteria and SalesLogix KnowledgeSync monitors your data
proactively and sends alerts when conditions are met. SalesLogix Support
customers can add Integrated Service Alerts to notify staff or management of
critical customer support issues requiring immediate attention.
BusinessAlerts: Deliver Data — Now
SalesLogix BusinessAlerts allows you to actively notify employees,
management, business partners or customers of critical, time-sensitive business
information via e-mail, fax, pager, PDA, cell phone and/or Web browser —
automatically. So how does it work? Behind the scenes, SalesLogix KnowledgeSync
proactively monitors your SalesLogix database, incoming e-mail, and even other
business applications if you require. Once a critical event or condition that
may impact business performance or customer satisfaction is identified,
BusinessAlerts automatically responds by sending notification messages,
distributing reports, updating applications with new information and more.
Sample BusinessAlerts included are:
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Sales opportunities due to close this week, month or quarter
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Key opportunities that are won or lost |
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Open opportunities with no activity for several days
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New leads recorded in SalesLogix |
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"Hot" service and support issues |
E-mail Response: Take Action — Now
With SalesLogix E-mail Response, when a prospect requests information on
your company Web site, a contact record is automatically created in SalesLogix.
And because the request is delivered via e-mail, there is no direct connection
to your database and little security risk.
Once the prospect's data is added (or updated) in SalesLogix, E-mail Response
sends a personalized message back to them. Then, a BusinessAlert is sent to a
sales rep or any other employee(s) to notify them that this prospect has
requested information. Activities such as scheduling a meeting or sending a
literature kit may also be automatically initiated based on business processes
you define.
Get More Info
Want to know more? Fill out our contact us form,
and we'll be in touch.
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Our Address
14701 St. Mary's Lane
Suite 180
Houston, Texas 77079
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Call Us Now
713-579-3300
800-513-5133
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Podcast: Introduction to KnowledgeSync
